Date:
October 2017
Client:
VCU Brandcenter
Category:
Campaigns / Causes / Product Innovation
Skills:
Concepting / User Experience / Prototyping
In the realm of resources open to people who are on the Autism spectrum, choices are very select, especially for those who are high-functioning. After leaving college, young professionals with HFA are left by themselves to face the challenges of the workplace, while neurotypicals are equally ill-equipped to understand how to work along side HFA individuals. Particular obstacles to working seamlessly with co-workers include overstimulation of the environment, difficulties in social interaction and verbal and nonverbal communication, etc.
Existing programs and solutions are geared towards HFA individuals better fitting in with neurotypicals, yet we found that if neurotypicals changed just one aspect of their daily communication habits, it would make such an impact. Even if there are not any HFA employees at your company, everyone is annoyed at the typical ambiguous or passive-aggressive email from a co-worker. Without further context, anyone, neurotypical or otherwise, has a hard time parsing through indirect language to the point of affecting our productivity and feeling of camaraderie with our co-workers.vides context in the X, Y, and Z axises instead of just two like traditional mobile applications.
Clarify's Chrome Extension is a email plug-in that allows neurotypicals (those without Autism, mental illness, or intellectual disabilities) to identify confusing language that can not only confuse people with Autism, but also people who hate unnecessary ambiguous language.
Raises awareness and recognition about indirect language in the workplace and provides a solution.
Helps neurotypicals and those on the spectrum become more direct and clear in their communication in their emails.
Users are already used to auto-correct and spell-checkers, so adding another "communication check" works easily into their workflow.
This was the first prototype without a separate clarify button. The functionality was embedded into the send button of the email provider.
This was the second prototype using a separate clarify button, which provides an opt-in version of this service.
Coding in Atom, I used an existing plugin from Will Boyd's Github to highlight text. Afterwards, I edited it to highlight text when the word "ASAP" was detected as an example.
One of the biggest pain point for users was getting half-way through assembly and realizing they missed a crucial part and have to call customer service and stop their assembly groove. By having an onboarding process confirming everything before assembly starts, it helps address possible situations that might take the user out of the assembly process.
Concepting, Strategy, User Experience, Prototyping
HTML, CSS, Javascript