Angelica Ortiz, Freelance Experience Designer: CT/VR Focus
Donnie Plumly, Creative Technologist
Rob Edwards, Manager of Creative Technology
Users input the furniture model, confirm its correct, verify that all parts are present, then begin assembly.
One of the biggest pain point for users was getting half-way through assembly and realizing they missed a crucial part and have to call customer service and stop their assembly groove. By having an onboarding process confirming everything before assembly starts, it helps address possible situations that might take the user out of the assembly process.
Github, Fritzing, Arduino