Date:
December 2018
Client:
VCU Brandcenter
Category:
Category Extension / Product Innovation
Skills:
Concepting / User Experience / 3D Modeling
OXO is a favorite to many people who use their products in their homes. They initially started making products for people with Arthritis, but are loved and used by a broader audience. Currently, they have product lines of kitchen tools, gardening tools, and baby care products that have pleasing aesthetics, are easy to use, and well-designed. However, OXO is looking to create a new product line to expand their reach and offerings.
The whole process of cleaning after your pet is something that no one looks forward to, and when they have to, the products made to help aren't built well. The market has various dog waste scoopers that have a feature or two that makes it good, but fails in other areas. If OXO can apply their product design ethos to this area of pet care, it can open up another type of audience not previously exposed to OXO and add another revenue stream for current customers.
One of the tasks that has the worst user experience is picking up those "presents" left behind. This Pet Care dog waste scooper allows dog owners to have an easy-to-use, portable, and durable dog waste scooper that makes that experience easier and more pleasant to accomplish.
Main pain points that users complained about, and that I designed this to solve, were that it only lasted a few uses, was flimsy, large, hard to engage the trigger, and that it didn't grip well.
Addresses pain points from users with current dog waste scoopers on the market.
Embraces the OXO spirit of design and ease-of-use in a product that no one likes to talk about.
Extends their brand into another market that is in need of OXO design ethos and innovation.
Concepting, Research, User Experience, Product Design, 3D Modeling
Cinema4D, Photoshop
One of the biggest pain point for users was getting half-way through assembly and realizing they missed a crucial part and have to call customer service and stop their assembly groove. By having an onboarding process confirming everything before assembly starts, it helps address possible situations that might take the user out of the assembly process.